Terms of Service

By creating an account, accessing the Services, or using any feature of the platform, you confirm that you have read, understood and agree to these Terms, as well as our Privacy Policy and Refund Policy, which are incorporated herein by reference.

If you are accessing the Services on behalf of a company, fund, family office, government agency or other legal entity (“Organisation”), you represent that you have the authority to bind that Organisation to these Terms, and references to “you” will include such Organisation.

ORIXA provides an AI-assisted intelligence operating system focused on African markets, including market, regulatory, risk, ecosystem, deal origination and expansion intelligence. The Services include dossier generation by AI agents, an advisory copilot, a knowledge base, document upload, scoring tools, an interactive relationship graph and exportable reports.

The Services provide informational, research and decision-support content only. They do not constitute, and must not be relied upon as, financial, legal, tax, accounting, investment, regulatory or any other professional advice. Users must conduct their own due diligence and consult qualified professionals before making any investment, business or contractual decision.

You must be at least 18 years of age and have the legal capacity to enter into binding agreements in your jurisdiction. The Services are not directed to individuals under 18.

You may not use the Services if you are subject to applicable export controls, sanctions or trade restrictions that would prohibit such use, or if you have previously been suspended or removed from the Services.

• You are responsible for providing accurate, current and complete account information.
• You are solely responsible for safeguarding your credentials and for any activities occurring under your account.
• You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
• Each individual user requires a separate seat under your Organisation's subscription unless otherwise expressly authorised.

Paid plans (Starter, Professional, Enterprise) are offered on a subscription basis and are processed by Paddle.com Market Limited acting as Merchant of Record. By subscribing, you also agree to Paddle's applicable terms.

• Fees are charged in advance on a monthly or annual basis as selected at checkout.
• All fees are exclusive of applicable taxes, which Paddle may collect on our behalf where required by law.
• Subscriptions renew automatically at the end of each billing cycle until cancelled.
• You may cancel at any time from your workspace settings; cancellation prevents future renewals. Refunds, where applicable, are governed by our Refund Policy.

You agree not to, and not to permit any third party to:

• Use the Services to engage in unlawful, infringing, fraudulent or harmful activities;
• Reverse engineer, decompile or attempt to extract the underlying source code, models or weights;
• Scrape, harvest or systematically extract data from the Services;
• Upload content that infringes third-party rights, contains malware, or violates export-control, sanctions or anti-corruption laws;
• Use the Services to generate content that is defamatory, discriminatory, deceptive or designed to manipulate markets;
• Bypass usage limits, rate limits, or any technical access controls.

The Services, the underlying software, models, branding, designs and proprietary intelligence frameworks are and remain the exclusive property of ORIXA and/or its licensors, protected by applicable intellectual property laws. No rights are granted to you except as expressly set out in these Terms.

Your content. You retain all rights in the documents and data you upload (“Customer Content”). You grant ORIXA a worldwide, non-exclusive, royalty-free licence to host, process, transmit and use Customer Content solely to provide and improve the Services for you. We do not use your Customer Content to train foundational models.

Generated dossiers. Subject to your full and continued compliance with these Terms and full payment of fees, ORIXA grants you a perpetual, worldwide, non-exclusive licence to use the AI-generated dossiers produced from your assessments for your own internal business purposes.

The Services rely on artificial intelligence models that may produce outputs containing inaccuracies, omissions, outdated information or hallucinations. AI-generated outputs are produced probabilistically and must not be treated as authoritative or final.

You are solely responsible for independently verifying any AI-generated content, including but not limited to market figures, regulatory references, entity names, contact information and dates, before relying on or distributing such content.

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, ORIXA disclaims all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy.

ORIXA does not warrant that the Services will be uninterrupted, error-free, secure against all threats, or that outputs will meet your specific requirements.

To the maximum extent permitted by applicable law, ORIXA, its officers, directors, employees, affiliates and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profits, revenue, data, business opportunities or goodwill, arising out of or related to your use of the Services, even if advised of the possibility of such damages.

ORIXA's aggregate liability for any claim arising under these Terms shall not exceed the total amount paid by you to ORIXA for the Services during the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred euros (€100), whichever is greater.

You agree to defend, indemnify and hold harmless ORIXA and its affiliates from any claim, demand, loss or damage (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any Customer Content you upload.

We may suspend or terminate your access to the Services, immediately and without notice, if you breach these Terms, fail to pay fees when due, or engage in conduct we reasonably believe is harmful to ORIXA, other users or third parties.

Upon termination, your right to access the Services will cease, and we may delete your Customer Content after a reasonable period unless required by law to retain it. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification and governing law will survive termination.

These Terms are governed by and construed in accordance with the laws applicable to ORIXA Intelligence's place of incorporation, without regard to its conflict of laws principles, except where mandatory consumer protection laws of your country of residence provide otherwise.

Any dispute, controversy or claim arising out of or in connection with these Terms shall be resolved through good-faith negotiations first, and failing that, by binding arbitration or by the competent courts of ORIXA's place of incorporation, at ORIXA's discretion.

We may update these Terms from time to time. Material changes will be notified via the Services or by email at least thirty (30) days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

For legal inquiries or notices under these Terms, please contact ORIXA Intelligence via the advisory booking page or through the contact channels published in your organisation's workspace.